Application Maintenance Services
Dicetek delivers improved application support through a well-defined and transparent application maintenance process covering:
Corrective Maintenance
- Identify and remove defects
- Correct actual errors
Perfective Maintenance
- Improve performance, dependability, maintainability
- Add new functionality
Adaptive Maintenance
- Adapt to a new/upgraded environment
(e.g., hardware, operating system, middleware)
Preventive Maintenance
- Identify and detect latent faults
- Systems with safety concerns
Emergency Maintenance
- Unscheduled corrective maintenance
Corrective Maintenance
- Identify and remove defects
- Correct actual errors
Our Maintenance process achieves the following objectives:
- Define the impact of organization, operations, and interfaces on the existing system in operation
- Identify and update appropriate life cycle data
- Develop modified system components with associated documentation and tests that demonstrate that the system requirements are not compromised
- Migrate system and software upgrades to the user’s environment
- Ensure fielding of new systems or versions does not adversely affect ongoing operations
- Maintain the capability to continue processing with prior versions